Our specialised expertise and industry experience enable us to provide exceptional customer service and specific innovative solutions for our Clients. We only work with designers and creatives, so our support is tailored to this industry. We prioritise transparency, communication, and client satisfaction. Our proven track record and continuous improvement ensure you receive the highest value and success.

Clients can expect to experience a range of benefits when taking on our Managed Service provisions, including increased productivity, improved cybersecurity, reduced downtime, scalability, and cost savings. Our tailored solutions are designed to address your specific needs and challenges, ensuring you receive maximum value from your investment in our services.

We prioritise the security of your data through multiple layers of protection. Our measures include encryption protocols, robust firewall configurations, regular security audits, and compliance with industry standards. Additionally, we implement proactive threat detection and mitigation strategies to safeguard your data from potential risks. Rest assured, protecting your data is our top priority, and we continuously update our security measures to stay ahead of emerging threats.

Our pricing structure is tailored to meet the diverse needs of our clients. We offer flexible options, including subscription-based models or customised packages. Pricing is determined based on factors such as the scope of services required, the complexity of the project, and any additional features or support needed. We strive to provide transparent and competitive pricing that delivers exceptional value and meets your budgetary constraints. Contact us to discuss your specific requirements and receive a personalised quote tailored to your needs.

Yes, our services are scalable to match the growth of your business. We tailor solutions to accommodate your expanding needs, whether you're a startup or a large, established practice. Our team will work closely with you to understand your growth trajectory and adapt our services accordingly, ensuring that you have the necessary IT infrastructure, support, and resources to support your expanding operations.

In the event of unexpected issues or downtime, our team responds promptly to resolve them. We have robust monitoring systems and skilled technicians to minimise disruptions and restore services quickly. What’s more, we don’t work on hourly time charges, so we fix any unexpected issues without any costly extras.

The time to implement our services varies depending on your needs and the project's complexity. We work closely with each client to develop a tailored implementation plan that aligns with their timeline and objectives. Generally, implementation times can range from a few days to several weeks, but we strive to deliver efficient and timely solutions without compromising quality.

Honesty about the pitfalls and tangible benefits of switching IT service providers contributes to better decision-making, trust-building, and realistic expectations; this underpins the Logicle IT philosophy. We highly recommend you review our painfully honest article The Good, The Bad & The Ugly of Switching IT Service Providers. If you like what you hear, then we may be the provider for you 😉