IT SERVICES FOR ARCHITECTS
AND DESIGNERS
That’s what we deliver!
Based in London and supporting practices since 2017, it is no wonder that 442 individual designers trust us with their business.
★ ★ ★ ★ ★
" The team is always on hand when we need them;
they go the extra mile. "
Director
Hopkins Architects
Team
Stuart Gateson
Director
With over a decade of experience in IT strategy, operations, project management, and risk mitigation—much of it within the architecture industry—I understand the unique challenges our clients within AEC practices face. I founded Logicle IT with a clear mission: IT should empower practices, not burden them.
Jabey Gray
Director
With 15+ years of experience supporting architects and designers, I’ve led processes, compliance, ISO management, and bid submissions. I've worked in every area of creative support. My experience also extends to bridging the gap between architects, designers, and IT service providers.
Julian Gattaora
Service Delivery Manager
I’m passionate about people and providing fantastic service to our clients. I focus strongly on service delivery and line management. I thrive under pressure while staying calm and collected, always driven by a “how can I help?” mindset to ensure the best support and solutions.
Colin Gateson
Consultant
For 20+ years, I've provided IT services. There is so much variety in what our clients do; it keeps every challenge or request that comes our way fresh. In my “previous life” I worked with major clients such as BBC, Citigroup, Reuters, HSBC, Channel 4 and the Metropolitan Police Service.
Lucius Yates
Senior Support Engineer
My background is in supporting staff and students in the education sector. At Logicle, I'm the honorary knowledgebase keeper, process-driven with an eye for detail. I head up the projects team, ensuring smooth implementations and improvements that help our clients stay productive and efficient.
Florian Chmierolz
Support Engineer
With a strong background in customer service and a passion for IT, I focus on keeping technology seamless so our clients can work without disruptions. Alongside providing reliable, friendly support, I work within the projects team, ensuring smooth, efficient operations through strategic improvements.
Charlie Walsh
Helpdesk Technician
Coming from an architecture recruitment background, I moved into IT and haven’t looked back. Since joining Logicle IT, I’ve become a skilled helpdesk technician, combining my industry knowledge with technical expertise to provide fast, effective client support.
Thato Gumbo
Helpdesk Technician
I bring 10 years of industry experience and a strong mix of technical expertise, communication, and problem-solving skills. I thrive on challenges and am committed to delivering fast, effective IT solutions that keep our clients running smoothly.
Matt Rangel
Helpdesk Technician
With a background in dentistry, I moved into IT to combine my problem-solving skills with my passion for technology. Since joining Logicle IT, I’ve been focused on delivering reliable support and seamless solutions to keep our clients working efficiently.
★ ★ ★ ★ ★
“The team is always on hand when we need them; they go the extra mile to work around our needs providing us with
out-of-hours support.”
Thomas Corrie, Director
Hopkins Architects
Clients
Thomas Corrie
Director | Hopkins Architects
”The team is always on hand when we need them; they go the extra mile to work around our needs, providing us with out-of-hours support.”
Mark Limbrick
Director | Aros Architects
”Since taking over our managed services, we’ve seen a marked improvement in how efficiently and effectively it is handled; Logicle has also overseen our strategic move to virtual desktops.”
Andy Matthews
Director | Andy Matthews Studios
”We have a monthly agreement with them, it’s one of our best investments. The response times are impressive, communication is great, and they will always pop round in person.”
Joe Morris
Director | Morris + Company
”An improved service and greater control with a more nimble and dynamic IT service provider…which is remarkable!”
James Kirk
Architect | MICA Architects
”Our ongoing support has been responsive and shows clear care and technical knowledge. Thank you, Stuart, Jabey, and the whole team.”
Christina Diamond
Associate Director | BLDA
”Since Logicle has been onboard, the overall IT within the Practice has majorly upgraded. The team are effective, efficient and in the knowledge.”
Evan Levelle
Principal | VIA
”Extremely knowledgeable, helpful, and pro-active staff and ownership.”
Steve Clarke
Director | Napier Clarke Architect
“Logicle IT has always applied its knowledge in the industry to advise where we need to be. They are responsive and provide the right level of IT solutions to meet our business’s needs.”
James Vanner
Director | Vanner Perez Notaries
”They are proactive, friendly, and skilled in their field. We have always found the service excellent, delivered quickly and at a fair price. I have no hesitation in recommending them.”
★ ★ ★ ★ ★
“Since taking over our managed service, we’ve seen a marked improvement in how efficiently and effectively it is handled.”
Mark Limbrick, Director
Aros Architects
Service plans
10 or less users
Foundation Plan
✔ 24x7x365 Monitoring
✔ Infrastructure Maintenance
✔ Proactive Updates
✔ Backup Management
✔ Unlimited Support
✔ Cloud Suite Management
✔ Endpoint & Email Security
✔ Cloud Data Backup
✔ Client Portal Access
11 to 49 users
Enhanced Plan
✔ All Foundation Practice Features
✔ Proactive Patch Management
✔ Zero-Trust Security
✔ Cyber Awareness Training
✔ Dark Web Monitoring
✔ Password Management
✔ Centralised Email Signatures
✔ Vendor Coordination
✔ Asset Management
✔ IT Strategy Development
✔ Monthly Reporting
✔ Quarterly Strategy Reviews
50 + users
Complete Plan
✔ All Foundation + Enhanced Features
✔ Endpoint Patch Management
✔ Cyber Incident Response
✔ Planned Support Site Visits
✔ Monthly Technology Review
✔ Policy & How-To Documentation
✔ Business Continuity Documentation
✔ Cyber Essentials Certification
Service Benefits
Streamlined
Streamlined IT Systems
A single, unified IT system simplifies workflows, making it easier to manage data, collaborate, and stay on top of operations.
Reliable
Reliable Access to Data
Real-time backups and offsite storage means your files are always safe and accessible, even during unexpected events.
Smarter
Smarter Technology Decisions
With a clear IT plan, you can confidently invest in the right tools to support innovation and growth.
Performance
Boosted Performance
Eliminate downtime with high-performance servers that ensure faster rendering and seamless workflows.
Security
Stronger Security
Your data is safely stored in a professional data center, with robust backup and recovery options to protect client files and critical information.
Reduced Liability
Reduced Liability Risk
By ensuring secure data storage, regular backups, and compliance with industry standards, your practice minimises risks and protects itself from potential data breaches or legal liabilities.
★ ★ ★ ★ ★
“We continue to be impressed with the ongoing support provided and that it is specific to how we work as Architects.”
Andy Matthews, Director
Andy Matthews Studio
You Ask, We Answer
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Our specialised expertise and industry experience enable us to provide exceptional customer service and specific innovative solutions for our Clients. We only work with designers and creatives, so our support is tailored to this industry. We prioritise transparency, communication, and client satisfaction. Our proven track record and continuous improvement ensure you receive the highest value and success.
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Clients can expect to experience a range of benefits when taking on our Managed Service provisions, including increased productivity, improved cybersecurity, reduced downtime, scalability, and cost savings. Our tailored solutions are designed to address your specific needs and challenges, ensuring you receive maximum value from your investment in our services.
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We prioritise the security of your data through multiple layers of protection. Our measures include encryption protocols, robust firewall configurations, regular security audits, and compliance with industry standards. Additionally, we implement proactive threat detection and mitigation strategies to safeguard your data from potential risks. Rest assured, protecting your data is our top priority, and we continuously update our security measures to stay ahead of emerging threats.
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Our pricing structure is tailored to meet the diverse needs of our clients. We offer flexible options, including subscription-based models or customised packages. Pricing is determined based on factors such as the scope of services required, the complexity of the project, and any additional features or support needed. We strive to provide transparent and competitive pricing that delivers exceptional value and meets your budgetary constraints. Contact us to discuss your specific requirements and receive a personalised quote tailored to your needs.
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Yes, our services are scalable to match the growth of your business. We tailor solutions to accommodate your expanding needs, whether you're a startup or a large, established practice. Our team will work closely with you to understand your growth trajectory and adapt our services accordingly, ensuring that you have the necessary IT infrastructure, support, and resources to support your expanding operations.
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In the event of unexpected issues or downtime, our team responds promptly to resolve them. We have robust monitoring systems and skilled technicians to minimise disruptions and restore services quickly. What’s more, we don’t work on hourly time charges, so we fix any unexpected issues without any costly extras.
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The time to implement our services varies depending on your needs and the project's complexity. We work closely with each client to develop a tailored implementation plan that aligns with their timeline and objectives. Generally, implementation times can range from a few days to several weeks, but we strive to deliver efficient and timely solutions without compromising quality.
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Honesty about the pitfalls and tangible benefits of switching IT service providers contributes to better decision-making, trust-building, and realistic expectations; this underpins the Logicle IT philosophy. We highly recommend you review our painfully honest article The Good, The Bad & The Ugly of Switching IT Service Providers. If you like what you hear, then we may be the provider for you 😉
“Hi, I’m Stuart, Director at Logicle IT.
With 20 years of industry experience, I’m proud to lead our dynamic, proactive team. Why not book a FREE discovery call? Pick a time that suits you, and let’s chat!”
Stuart Gateson, Director
Logicle IT